Frequently Asked Questions

A personality test is a scientific tool that evaluates your psychological traits, behavioral preferences, and motivations. Our test uses carefully designed questions to analyze different aspects of your personality according to validated psychological models. The results help you better understand how you think, feel, and interact with the world.

The complete test typically takes between 10 and 15 minutes. It includes about 100 questions designed to be quick to answer. We recommend taking it in one sitting for the most accurate results, but you can take breaks if necessary.

Yes, our tests are based on decades of psychological research and use scientifically validated models. However, like any assessment tool, they provide a snapshot of your personality at a given time. The results are very reliable for understanding your general tendencies and behavioral preferences.

Of course! You can retake the test as many times as you want. However, we recommend waiting at least a few weeks between tests so that the results reflect any changes in your perspective or life situation.

Absolutely! Our free test requires no payment for the first 3 days. You will get your results at no cost. If you want more detailed coaching, 3 days after your report is delivered, a payment of $19.99 will be charged to your card every month

We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal. All payments are secured and encrypted with the highest banking security standards.

You can cancel your subscription at any time via our contact page. Cancellation takes effect immediately, but you retain access until the end of your current billing period. No cancellation fees are applied.

We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your report, contact us within 30 days of your purchase and we will refund you in full, no questions asked.

First check that you are using the correct email address. If you forgot your password, click "Forgot Password" on the login page. If the problem persists, contact our support team at support@bilanpersonnalite.com with your registration email address.

Try clearing your browser cache and trying again. Also make sure your browser allows file downloads. If the problem persists, try another browser or contact our technical support to receive your report by email.

Our site is optimized for all mobile devices. If you encounter problems, try updating your mobile browser or using another browser (Chrome, Safari, Firefox). Also make sure you have a stable internet connection during the test.