Contact Us

Our team is here to help you. Ask us your questions or share your feedback.

Email Support

Send us an email and we'll respond within 24 hours.

support@bilanpersonnalite.com
24h response

Live Chat

Chat in real-time with our support team.

Mon-Fri 9am-6pm CET

Phone Support

Call us for immediate assistance.

+1-315-325-8670
Support Premium

Send Us a Message

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Frequently Asked Questions

Maybe your question already has an answer

How long does it take to receive a response?

We strive to respond to all emails within 24 business hours. For immediate assistance, use our live chat.

Can I get help outside business hours?

Yes! You can always send us an email or fill out this form. We'll process your request on the next business day.

Do you offer support in other languages?

Currently, we offer support in French and English. Our multilingual team can help you in both languages.

How can I report a technical issue?

Use the form above by selecting "Technical Support" and describe the problem in detail. Include your browser and device.

Our Team

A passionate team available to support you

Headquarters

Leadelia LLC
131 Continental Dr, Suite 305
Newark, DE 19713, USA

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM CET
Weekend: Email support only

Our Mission

Making self-knowledge accessible to everyone through scientifically validated tools.

Average Response Times

Email Support < 24h
Live Chat < 5 min
Phone Support Immediate

Customer Satisfaction

4.9 /5